Will definitely visit again with my husband. Love that it had a bit of a kick, massive portion too. I had the garlic and chilli prawn light lunch. Lovely friendly landlord and landlady, helpful and chatty. "No problem here as there is a ramp so no stairs to contend with. Both in their 90s we struggle with places accessible for them both. Other diners have been more impressed than the disgruntled customer, with a five-star reviewer posting: "Just been today and had a fabulous lunch with my oldies. The venue has an average rating of four out of five after more than 630 TripAdvisor reviews, of which more than 300 are "Excellent". We wish you and your business all the karma you are deserving of." Smells of foul play to us but life’s too short to hold grudges. "As a business owner yourself as you claim, you would know this better than anyone else. "We can’t, however, provide this level of professionalism and diligence after the event, from TripAdvisor without any awareness of what the problems were. We have no problem cooking or recooking any dish to our customer’s liking, we are, after all, a fresh food kitchen able to do this. "So big, you were unable to finish it in fact. Cowardice without a voice during service when we were good enough to fit you in at ten minutes’ notice, then when invited to feedback and asked how your meal was, you remained silent, but then, you were busy tucking into a good three quarters of that ‘bland’ fish. "Please do not bother returning to our establishment as you are not welcome. We noted your deleted posts too, and then re-posts. "Hi there, thank you for your feedback both here and on Google Review. As a business owner myself it's tough but this needs a rethink in my own opinion." "If that happens we may consider returning and I will personally congratulate the new owners. I just hope they may take something away from our review and get back to basics but do it exceptionally well. "The reviews show that this is mostly liked so this may be to your liking but not ours. We've just got back from a holiday in Shrewsbury and a table overlooking the riverside including two deserts and one extra beer with five-star service and food at the Armoury restaurant was only £8 more. "I don't mind paying this in a pub if the food is very good. Our Privacy Notice explains more about how we use you data, and your rights. Sometimes they'll include recommendations for other related newsletters or services we offer. When you subscribe we will use the information you provide to send you these newsletters. Sign up here for regular updates on the latest travel advice, plus top destinations and wonderful places to stay post-Covid. The whole bill for four main courses, two beers and two lemonades came to £75.ĭreaming of when you may be able to go on holiday again and where that might be? Want the latest travel and staycation news sent straight to your inbox to help you plan ahead? "Neither of my children are fussy and one is a good cook so knows her onions. My daughter's chicken with gnocchi she struggled with as very little taste again apart from salt. "The vegan jackfruit burger was deep-fried and overcooked and like all the meals was just with far too much salt. Both portions we ordered were half eaten but most of that was just out of embarrassment to leave it all. "The masala fish just tasted of fairly bland fish and chips but looked like an explosion of food colouring. "We just wanted this to work and be our new go-to place but we will not be returning. But in a stinging response, landlady Corinne Gill, revealed the customer had eaten three quarters of the fish dish, and had not said anything when offered the chance to give feedback in person. In a condescending swipe at staff, the diner urged them to "take something away from our review and get back to basics". The diner criticised a 'bland' fish dish and quality of a jackfruit burger, but claimed they ate half of it out of embarrassment, reports DerbyshireLive. Staff at the Cricketts Inn in Acresford, near Swadlincote, Derbyshire, issued the stark response to the diner who posted the one star review earlier this year. Pub bosses accused the post's author of showing "cowardice" on TripAdvisor. A highly-rated pub has fired back at a customer's poor review and told them never to return.
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